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Technical Assistant Specialist
Job Description
Requirements
The responsibilities of the Technical Assistance Specialist include the following:
- Provide technical assistance on the Americans with Disabilities Act (ADA), explaining ADA rights and responsibilities of both covered entities and individuals with disabilities. • Create narratives describing technical assistance calls and enter them into an online database.
- Maintain knowledge about the ADA and demonstrate ability to apply ADA knowledge to complex cases.
Skills and Abilities
- Basic knowledge of the Americans with Disabilities Act
- Ability to manage time, multitask, and prioritize workload
- Excellent organizational skills
- Excellent verbal and written communications skills
- Ability to maintain discretion and confidentiality
- Maintain polite and professional communication via phone, e-mail, and mail • Excellent knowledge of Windows, MS Office, Adobe PDF and Google Suite
- Ability to format and prepare information for internal and external communication, including memos, emails, and reports
Major BONUS Points If You Have…
- Extensive knowledge of the Americans with Disabilities Act
- Experience interacting with people with disabilities; knowledge of the disability community
- Knowledge of document accessibility (Word, PowerPoint and PDF)
- Familiarity with social media
- Knowledge of learning management system (LMS) platforms
- Familiarity with designing and formatting content and messages in Constant Contact
- Familiarity with Zoom
- Experience working with remote teams
Education and Experience Requirements
- College degree or equivalent experience required
Perks in Working for Us!
- Medical, dental and vision benefits
- Retirement contribution
- Group life insurance
- Generous vacation and sick leave
- Parking included
- You can bring your dog to work!