18 Jun 2013

Full-Time Coordinator, Impartial Hearing Representation Office

NYC DOE – Posted by TNJCNew York, New York, United States

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Tracking Code
Job Description

Please Note: Position only open to internal NYC Department of Education employees

Position Summary: The New York City public school system is the largest in the country, composed of approximately 1.1 million students with more than 75,000+ teachers in over 1,700 schools. In September 2011, the NYC Department of Education (NYCDOE) launched the Middle School Quality Initiative (MSQI),a concentrated effort to focus on developing successful middle schools that effectively prepare students to succeed in high school and in post-secondary education opportunities. 

The Impartial Hearing Representation Office (IHRO) in the Division of Students with Disabilities and English Language Learners (DSwDELL), Office of Policy and Special Services, is responsible for the coordination and management of the impartial hearing process for the NYCDOE. This includes collecting, managing and analyzing hearing-related data; using data to inform policy development, representing the DOE at impartial hearings, and working closely with the Office of Legal Services (OLS) and other key NYCDOE partners on all matters related to impartial hearings, both in content and in process.

The Coordinator, IHRO will work to provide comprehensive support for the planning and ongoing implementation of the impartial hearing process. S/he will assist the Director of Special Projects, IHRO in the oversight of operations, professional development, planning, and program evaluation of the impartial hearing process. Performs related work.

Reports to: Director of Special Projects, IHRO

Direct Reports: N/A

Key Relationships: IHRO Team; Office of Legal Services (OLS); Network Administrators of Special Education; Committees on Special Education (CSE); District 75 (D75); other teams within DSwDELL; and all Impartial Hearing stakeholders.


  • Develops and implements a comprehensive case management and scheduling system, identifying opportunities to streamline and improve the IHRO process.
  • Ensures that hearing representatives, and the IHRO in general, have access to resources necessary to effectively manage cases.
  • Documents and shares program evaluation reports on best practices associated with impartial hearing representation.
  • Works closely with IHRO representatives and Network Administrators of Special Education, CSE, D75 and OLS partners to coordinate the flow of case information and documentation between and among offices.
  • Prepares case binders and files.
  • Provides programmatic support to the IHRO by researching and compiling information relevant to hearing representation and case preparation, including the overview of DOE services and programs, as well as indexing state-approved and non-state-approved private schools.
  • Manages project planning and implementation, including school and network communications.
  • Coordinates professional development activities for the IHRO, e.g., identifies and books space; prepares necessary materials; coordinates presenters and facilitators; manages registration and tracks attendance; provides support and follow-up of the event.
  • Compiles and drafts regular team communications regarding relevant case decision updates and changes to related law(s) as advised by OLS.
  • Manages on- and off- boarding of team members.
  • Oversees consultant and per session timesheet entry and tracks hours worked to the budget.
  • Works closely with team leads to complete IHRO reports and exercises independent judgment to escalate issues, as necessary.
  • Drafts and monitors logistical project plans around all IHRO activities, including recruitment and hiring, training and professional development, case management, scheduling and logistics, and support.
  • Identifies opportunities to improve efficiencies and support implementation.

Qualification Requirements:


  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  3. Education and/or experience which is equivalent to “1″ or “2″ above. However, all candidates must have at least one year of experience as described in “1″ above.


  • Project management experience.
  • Experience coordinating large group forums or meetings.
  • Excellent interpersonal skills and relationship management.
  • Strong communication skills, both oral and written.
  • Attentive to detail, extremely well-organized, able to work under pressure and meet frequent and changing deadlines.
  • Responsive to feedback.
  • Ability to learn quickly and continuously.
  • Knowledge of DOE policy and procedures and the ability to interpret and apply policies effectively.
  • School and/or Community Based Organization (CBO) experience.
  • Strong knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word. 

 Salary: $52,322

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.) 

 Please include a resume and cover letter with your application. 

Applications will be accepted through June 28, 2013.

NOTE: The filling of all positions is subject to budget availability and/or grant funding. 


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO

Job Location: NEW YORK, New York, United States
Position Type:Full-Time/Regular
New Posting:Yes

How to Apply

Apply online

Please Note: Position only open to internal NYC Department of Education employees

Job Categories: Program Coordinator, School Support, and Special Education. Job Types: Full-Time. Job Tags: special education.

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