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How long does it take for SATO to book our flights? We received our orders last Wednesday. Contacting them regarding travel was one of our steps, so I did that since I'm a bit more knowledgeable about working with the military, acronyms, etc. than my husband. The lady started by asking about the orders, which I told her we had just received. Then she stated we would need official passports and visas. I told her we had already received those also. She asked if dependents would be going, to which I stated yes. I also informed her we had 2 pets, a dog and a cat, which would be going with us. She didn't seem to care. She told me to send her an email with our names, birthdates, and desired travel date. She also asked about my husband's (I think it was) GTC. I had to ask what that was. She stated it was his government credit card. I informed her he was a new hire and didn't have one. That seemed to confuse her and she implied he needed it (Again, I told her he was new, didn't have one, nor d...See More
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Go back to Ft. Knox TMO because you were given mistaken information that doesn't apply to newly hired DoDDS civilians. Find a knowledgeable person at TMO Ft. Knox Personnel Travel Section who will work your transporation needs into tickets. When needed, TMO will deal directly with AMC and SATO in your behalf.

It's good that you are famili...See More
Jul 25, 2016
KLS The hurry up and wait game! I received my orders this
morning. The number I called to schedule my flight is:
800-296-2959 I'm at Fort Campbell, not far from Knox. The
lady who took my call didn't ask a bunch of questions like
you had, I am traveling unaccompanied however. She
scheduled my floor get immediately. Good luck!
Jul 26, 2016
Couple of Questions UGH! So quick, and we're still waiting. I'm going to call tomorrow. My husband called on Monday, but he's "nicer" than I am and just takes whatever they say. I'm not mean in any way, or rude, but probably more determined to get the info, LOL.

KLS, do you mind my asking, where are you going??? Good luck in wherever it may be!
...See More
Jul 26, 2016
KLS Oh I see typos now... I am going to Okinawa. Still need my pack out scheduled though. I'm hoping it all comes together soon!

n 7/26/16, Quick Question wrote: > UGH! So quick, and we're still waiting. I'm going to call > tomorrow. My husband called on Monday, but he's "nicer" than > I am and just takes whatever they say. ...See More
Jul 26, 2016
Teaching We had a very difficult time with this. We were told to go to the nearest base which is virtually impossible without a military ID. We called a couple of bases and were given a really hard time about traveling to the base. We finally talked to someone who was willing to "sponsor" us for the day, so we could go to the travel office and boo...See More
Jul 28, 2016


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