Re: Good ratings for most student travel companies ACIS, EF,

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We had a great trip with NETC few years ago. But it’s only
gotten worse. The service is gotten really bad and the hotels
aren’t what they use to be, probably having financial troubles
because of the economy. We went with Passports this year and
had a fantastic trip.

Jake M

On 8/07/08, Shawn W wrote:
>
> I was trying to decide what company to travel with in
> 2010; I’ve traveled with ACIS, EF and even Voyageur and
> have had good trips. I could stay with ACIS as I’ve always
> had great trips, but the prices are getting a little
> expensive. A company called Passports was highly
> recommended to me, but then someone from NETC called me.
> The NETC sales person sounded convincing and said they are
> same quality as ACIS. I didn’t know much about NETC so I
> decided to call the local Better Business Bureau in
> Boston, Ma.
>
> I’m so glad I called as NETC seems to have the worst
> service rating out of all these companies. NETC is smaller
> then most of the other companies, but they have more
> unresolved complaints then any other company. This is
> funny because all the sales rep could do was talk about
> how great their services is and that’s why they’re more
> expensive. Interesting enough when
>
> I talked to the representative at the Better Business
> Bureau to try and understand what this information means.
> What she told me was NETC doesn’t currently have a rating
> because there are too many unresolved complaints. All of
> the other companies currently have a satisfactory rating.
>
> I did ask the NETC sales rep about this. She said one of
> the senior managers was going to call me directly. I’ll
> keep you updated. For now it looks like I’m going to stay
> with ACIS. If you want to do your own homework, I listed
> the Better Business Bureau link for NETC below.
>
> Shawn W
> Indianapolis, In
>
> To review the NETC rating go to:
> http://reports.bosbbb.org/Boston/Public/Reports/BrandedRepo
> rt.aspx?firm=5899
>

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