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Re: EF Tours - BAD TOUR Coumpany
Posted by Brian Cushing on 5/07/08

    Sorry, the teacher in me has to point out that company is
    misspelled in the heading for this posting.
    Anyway, I just returned from an EF Tour to Japan and it was
    wonderful. We blended with another group, and I guess we were
    very fortunate because both groups had high standards and kept to
    them. Our guide was exceptional throughout and accompanied us
    even on free days. Our hotel was changed for Tokyo, but it was
    an upgrade closer to the center of town. The food was probably
    not high end, but it was very good. I am taking students to China
    in April of 2009 using EF Tours, based on my positive experience
    in Japan.

    Brian
    Maine


    On 1/23/08, j bond wrote:
    > I was with an EF Tour Group (parent of a student) which
    > returned from London England (6/22/07).
    >
    > We were notified 6 days prior to departure that we were being
    > moved from a hotel (which was booked several months prior to
    > departure) to a college dorm. We were never offered any
    > compensated for the change and I can tell you that the
    > services/accommodations were far from similar.
    >
    > We were scheduled to stay at Premier Travel Inn ,
    > http://www.premiertravelinn.com/pti/ourRooms.do but ended up
    > at the University of London Queen Mary.
    >
    > I paid > $2,500 for myself and > $2,000 for my daughter to stay
    > at a college dorm for a week , never received clean towels or
    > new bed linens for the week.
    >
    > By creating the potential excitement & enjoyment for the
    > students and having the penalty for cancellation, EF Tours
    > creates a “no win” situation for the parents. Thus the bill is
    > paid.
    >
    > On our 4th day at the college dorm, while we were gone on a day
    > trip, there was money stolen from several rooms (over $300 US
    > dollars) and other rooms rummaged thru looking for money. There
    > was no forced entry…….someone had a key. Security Personnel at
    > the dorm and EF Tour Guide basically said that it was our
    > responsibility to report the loss to the local police and
    > assumed no liability, offered little assistance. You are truly
    > on your own.
    >
    > Some individuals/parents in our group spoke to the employees at
    > the local restaurants we visited. Those employees said it was a
    > joke amongst the restaurants regarding EF Tours and their
    > meals/samples negotiated for the tour groups, in order to cut
    > cost, but still charge the travelers full price.
    >
    > I would never recommend EF Tours or University of London Queen
    > Mary and I have posted my comments on several web-sites…
    > including Fodors , Teachers.net , etc…..
    >


 

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