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Post: EF Cancels Tour 89 days out

Posted by RelProfessor on 2/11/08

    EF is not known for customer service on a good day. They
    will cancel your tour if you insist that they explain
    their added charges or go to bat for your students. They
    canceled our college tour saying that there was no one to
    consolodate with as our group of 20 is not large enough to
    take our own bus. We have been planning this tour for
    over a year. Vacation times were set, tickets in Florence
    and Rome have been purchased for special venues and EF
    cancels us. Having traveled with students for many years,
    it is really obvious when a company is blowing smoke and
    EF does it as though they are proud of it. EF is the
    champion of "added fees". Be careful because they will
    quote one price and charge another. I've had it with
    their unwillingness to accommodate because of their
    inflexibility. They should be PF for Profit First, not EF
    for Education First. Unfortunately, we can do nothing.
    They have become arrogant and condescending. Forget the
    president, Martha Doyle; she will ignore your E-Mails.
    Religion Professor

Posts on this thread, including this one

  • EF Cancels Tour 89 days out, 2/11/08, by RelProfessor.
  • Re: EF Cancels Tour 89 days out, 2/12/08, by Papa Gio.


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