On 4/13/08, Paola wrote:
>
> BTY this company is Passports.
>
Sorry to post so much,but this has been very upsetting. I have been going back
and forth with our company for a week now. As Cari posted earlier, yes they
waited until everyone was paid up before levying the fees; we have some families
going with two or more people and they are now expected to pony up $800 to over
$1000 in one month, right after they have paid their taxes.. that is as much as
some people's house payments.
I was also told that "well, you know we cover the expenses of the chaperones" as if
their company could even function without us to do the paperwork, have the
meetings, get the forms, get the kids to the airport, and act in parentis localis for
30+ kids for 14 days in a foreign country! You couldn't pay some adults or parents
to do that. It's not a vacation, it's a job, and we all know it is built into the student
cost; those companies aren't underwriting anything.
Also, they always say "a full time tour guide is provided with your tour" which is
included in our price. So why am I being encouraged to pay 2.50 a day per person
to the guide (for a two week tour that is nearly $1200.....) In my book $1200 is a
salary, not a tip. $200 is a tip.
Yes, I'm angry. I'm hearing that some of the guides are saying up front they better
be paid in Euros otherwise we are cheating them of their money - but I'm not the
one that is supposed to be paying their salary. It doesn't make for a good working
relationship if this is the situation right off the plane.
Is anyone traveling with CHA and experiencing this? we changed from CHA to go
with Passports after hearing good things with Passports, and now I'm wondering if
we made a mistake.
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