Yeah, because thats what their sup and their boards want.
On 1/04/15, I am dreaming with you. wrote:
> Sigh, it would be awesome. The problem is twofold. First,
> the administrators we work for never started a company and
> never made a success out of anything. Second, they move up
> into administrative roles and forget that they actually serve
> the community. They forget that if the teachers aren't happy,
> they don't have much of anything because no one is pulling for
> them or the district. The admins I know are selling us out
> when, in fact, they are being used as patsies to bring Common
> Core into Texas.
>
>
> On 1/04/15, Curious wrote:
>> From Huffington Post:
>> "Gordon Bethune is a brash Texan (as is Herb Kelleher,
> coincidentally) who is
>> best known for turning Continental Airlines around "From
> Worst to First," a
>> story told in his book of the same title from 1998. He
> wanted to make sure
>> that both customers and employees liked the way Continental
> treated them,
>> so he made it very clear that the maxim "the customer is
> always right" didn't
>> hold sway at Continental.
>>
>> In conflicts between employees and unruly customers he
would
> consistently
>> side with his people. Here's how he put it:
>>
>> When we run into customers that we can't reel back in, our
> loyalty is with our
>> employees. They have to put up with this stuff every day.
> Just because you
>> buy a ticket does not give you the right to abuse our
> employees ...
>> We run more than 3 million people through our books every
> month. One or
>> two of those people are going to be unreasonable, demanding
> jerks. When it's
>> a choice between supporting your employees, who work with
> you every day
>> and make your product what it is, or some irate jerk who
> demands a free
>> ticket to Paris because you ran out of peanuts, whose side
> are you going to be
>> on?
>> You can't treat your employees like serfs. You have to value
> them ... If they
>> think that you won't support them when a customer is out of
> line, even the
>> smallest problem can cause resentment."
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