I wonder why the Customer Assistance team at RLI will only talk to
the school coordinator? I know several of our teachers call RLI
and get support. (Sometimes I wish they wouldn't!) Just kidding.

On 10/21/09, Elizabeth wrote:
> Of course I monitor students as they test. However, I teach six
> groups of students per day, and I only see them for 45 minutes
> at a time. For the entire rest of the day the students have
> access to computers in each classroom and the library. They are
> not monitored as closely there. I cannot be everywhere.
>
> In older versions of the program I was able to block an
> individual student. I cannot find that option now. Our
> librarian is new and has not had time to call and talk with
> Renaissance. They would no talk to me, only the school
> coordinator.
>
> Due to how the data is tracked, we are only permitted to have
> students assigned in the regular class period.
>
> Thanks anyway.
>

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