On 4/14/09, KaWanda from Jackson wrote:
> Ets..............Where to begin? Why is this organization
> making you jump through a hoop of fire while ripping you
> off in the meantime? I have a serious problem with
> organizations claiming to "help" people when they are not.
> The only thing that they have helped me with is a migraine
> and a nearly empty bank account. Why soo many charges for
> simple things? And most importantly why the TERRIBLE
> attitudes from the operators? I have never seen an
> organization soo full of you know what!

The ETS operators have always been very nice and helpful to
me. I have called several times and they have always been
very, very nice to me. They even let me cancel a test with a
full refund last minute. I thought I wouldn't get my money
back but I did.

By the way, they don't set the standards for what you have to
pass. The states are the ones who do that. ETS just gives and
grades the tests. If you don't agree with the "hoops" you
have to jump through, then your issue should be with the state
you live in not ETS

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