On 4/14/09, I have had no problems with ETS wrote:
> On 4/14/09, KaWanda from Jackson wrote:
>> Ets..............Where to begin? Why is this organization
>> making you jump through a hoop of fire while ripping you
>> off in the meantime? I have a serious problem with
>> organizations claiming to "help" people when they are not.
>> The only thing that they have helped me with is a migraine
>> and a nearly empty bank account. Why soo many charges for
>> simple things? And most importantly why the TERRIBLE
>> attitudes from the operators? I have never seen an
>> organization soo full of you know what!
>
> The ETS operators have always been very nice and helpful to
> me. I have called several times and they have always been
> very, very nice to me. They even let me cancel a test with a
> full refund last minute. I thought I wouldn't get my money
> back but I did.
>
> By the way, they don't set the standards for what you have to
> pass. The states are the ones who do that. ETS just gives and
> grades the tests. If you don't agree with the "hoops" you
> have to jump through, then your issue should be with the state
> you live in not ETS

Well maybe you have caught them on their good days because I have
NEVER had a decent conversation with any operators. I don't
recall mentioning any problems with the standards of the test,
it's the customer service that I'm upset with. Just consider
yourself lucky.

Share This Post | Report This Post

Next Post >>

Posts on this thread, including this one