Posted by Shawn W on 8/07/08

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I was trying to decide what company to travel with in
2010; I’ve traveled with ACIS, EF and even Voyageur and
have had good trips. I could stay with ACIS as I’ve always
had great trips, but the prices are getting a little
expensive. A company called Passports was highly
recommended to me, but then someone from NETC called me.
The NETC sales person sounded convincing and said they are
same quality as ACIS. I didn’t know much about NETC so I
decided to call the local Better Business Bureau in
Boston, Ma.

I’m so glad I called as NETC seems to have the worst
service rating out of all these companies. NETC is smaller
then most of the other companies, but they have more
unresolved complaints then any other company. This is
funny because all the sales rep could do was talk about
how great their services is and that’s why they’re more
expensive. Interesting enough when

I talked to the representative at the Better Business
Bureau to try and understand what this information means.
What she told me was NETC doesn’t currently have a rating
because there are too many unresolved complaints. All of
the other companies currently have a satisfactory rating.

I did ask the NETC sales rep about this. She said one of
the senior managers was going to call me directly. I’ll
keep you updated. For now it looks like I’m going to stay
with ACIS. If you want to do your own homework, I listed
the Better Business Bureau link for NETC below.

Shawn W
Indianapolis, In

To review the NETC rating go to:
http://reports.bosbbb.org/Boston/Public/Reports/BrandedRepo
rt.aspx?firm=5899

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