Re: Travel with Smithsonian Student Travel

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Trace,

I used to travel to DC and other destinations with
EF/SmithsonianStudentTravel and I have found better experiences with
another company. Just like many people mention they promise a price
that doesn't include much. I was told a price that was to be an all
inclusive price for my kids, however, once I receive the itinerary the
only meals included were breakfast and dinner. I was promised non-
stop flights and we had a layover. I was told we would have a certain
guide that I truly enjoyed and thought was great with my kids and they
called me last second to say the guide had a family emergency. I
emailed the guide just to see if he was ok and he NEVER had a family
emergency. It turns out that EF never even asked him to tour for us!
It sounds like you have already had kids starting to register for the
trip. If I were you I would get everything in writing and make sure
you stay on your account rep. Then next year (either before or right
after your trip)I would start to look around for better options. I
love the company I now work with. They have ALWAYS been honest and
fair to me and my kids/parents. This will be my third year with them
and I can't give them enough praises!

-Jen  

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