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    Re: ACIS Warning
    Posted by joe on 9/20/08

    Surely no insurance provider would compensate for a lost
    passport that was due to the fault of the individual. Would
    they be expected to reimburse you for a flight you missed
    because you were late too? I hardly think that this is the
    fault of the company in question...unless there are details I
    don't know about?

    Joe

    On 8/23/08, Denise wrote:
    > ACIS seems to be a preferred company and seems to do a
    > decent job. What you must watch out for is if something
    > happens during the trip. I am a teacher that sent my
    > daughter to Spain with them this past year. She lost her
    > passport and the costs associated with replacing it were
    > all born by my husband and me. The insurance we purchased
    > didn't kick in till we complained to "high heaven" and
    > then we only got back a small amount of money. There
    > appears to be two insurance brochures and it is amazing
    > how we only received one of them. But when you go to make
    > a complaint, they refer to this second brochure and it
    > does not have the same wording as the other brochure.
    > Therefore they do not have to pay you any extra money. I
    > tried to complain directly to the company's president but
    > his secretary shielded him from my complaint. I could
    > never recommend this company to anyone ever. It cost me
    > over $1500 to deal with the lost passport and they
    > refunded me $150.00. They even tried to stick me with the
    > cost of the plane ticket for a chaperone who stayed with
    > my daughter when she couldn't get on the plane! They
    > eventually refunded that when they realized it wasn't
    > legal.

    RESPOND TO THIS POST START A NEW THREAD RETURN TO CHATBOARD

    Posts on this thread, including this one

  • ACIS Warning, 8/23/08, by Denise.
  • Re: ACIS Warning, 8/24/08, by genef.
  • Re: ACIS Warning, 8/25/08, by Maria D.
  • Re: ACIS Warning, 9/03/08, by Denise.
  • Re: ACIS Warning, 9/20/08, by joe.

     
     

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