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I've emailed tech service, but haven't heard back.

We installed the Notebook software on several computers in our lab so that we can have training workshops.

Everything installed fine.

However, when students log in (and even many times on my login) and attempt to print something, the notebook software automatically captures the item and puts it into the notebook software rather than print it.

I've gone through everything and can't find the solution.

Any suggestions?
CTJS When you install the Notebook software, it adds a print option called "SMART Notebook Print Capture." This option comes in handy when you create a document or a PowerPoint presentation and you want to make it into a SMART Notebook.

It seems that somehow, that became your default printer.

I would suggest you look at the Printer set...See More
Feb 19, 2009
To CTJS from the OP I went in a checked. The lab printer is still the default printer. But while I was in there, I decided to try just deleting the Notebook Printer from the folder. That seems to have done the trick.

We'll see this week as I try having students print various things from their computers to see if the Notebook program captures it.

Tha...See More
Feb 22, 2009
CTTT Here's one way: 1. On each computer, create a new local user. 2. Log in as this new user, and configure that user to have your preferred printer as a default printer. (Such as your previous default printer.) 3. Log out, log back in as a local administrator on the computer and save that new local user's profile as the Default Profile.

Or y...See More
Aug 7, 2009


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