Hey I just joined this chatboard during winter break! I had great luck last year traveling with a company called LEAD USA. They were responsive and honest and what I like most was that they customized the trip just for me! The website is leaddiscoveryusa.com
*...See More*Many student travel companies offer essentially the same product--ACIS, EF, Explorica, NETC, Passports use the same hotels, same vendors.
*be careful of how a company may spin this in discussing their edge over another---sometimes, when it comes to price, it comes down to how well, the company was able to negotiate a contract.
*be nice to your point of contact at the company, and/or to the person who is helping you plan your tour--if you are a jerk to the person helping you--they are less likely to go the extra mile to fulfill you specific requests (doesn't this go for most things in life?).
*on that note, it is important to remember that the educational travel employee/the program specialist/ tour consultant is a human being and common courtesy is appreciated. When I worked at XYZ company, teachers, for no apparent reason, would yell at me, send emails in capital letters, and sometimes were very condescending.
*more often than not, teachers submit their information to the company because they are interested in traveling. I would receive a web form and when I would try to reach out to the teacher who gave me their cell phone number--I would get yelled at, hung up on, and told to stop calling. IF you don't want to be called, DON'T GIVE OUT YOUR CONTACT INFORMATION.
**If you are interested in student travel, because you as a teacher receive points, money, and a free trip--then chances, this is not a good thing for you to be doing---shouldn't you be doing this for the students?
**I think it's wrong when a teacher enrolls three students on the tour, and then cancels because he or she was not able to recruit enough students to get their free place. This is wrong because when you cancel a tour last minutes,students and family members lose money---how selfish can you be? (this leads me back the previous bullet point, when you are planning this tour, you should take into account the STUDENTS, and not yourself).
**anyways, these were things I wish I could tell teachers but couldn't.
Sometimes teachers take it out on the sales reps because of communication received from the other departments in the tour company. Many of these departments are not even in the US. A local rep may work with a teacher and submit requests that are not honored by the vendor department. Perhaps a billing statement arrived with additional fees etc. The dates are changed. These things do infuriate the organizers. It's been demonstrated that departments within most tour operations do not communicate with each another and actually can undermine the one real human voice that these teachers been dealing with. There's a lot of 'bait and switching' in this business and many of the sales reps are unaware of this. Of course, one really shouldn't be rude, but I do understand the frustration.
You singled out the teachers, where the perks are concerned, and that certainly is a major issue, but what about those companies that offer them? It was the European-based companies that introduced these bribes to the US. Teachers have been lead to believe that these practices are legal because they are on all the websites and brochures. Indeed, in all states and provinces, it is as unlawful to offer these to public school teachers as it is to accept them. (Private schools remain a gray area as they are subject to their respective schools' bylaws. It still remains unethical.)
One of the reasons students and teachers lose money when a trip is cancelled is because the companies either did not offer comprehensive cancellation insurance, or they are guilty of an equally unlawful practice of offering travel vouchers instead of cash or credit card refunds. In all states consumer laws specify that the customer has a choice of type of refund. The Seller of travel Law in Washington State and California specifies this.
Ontil the educational community and parents start to become wiser consumers, these practices will contine and students will continue to be shortchanged.
On 1/16/10, Alisa wrote: > *Many student travel companies offer essentially the same > product--ACIS, EF, Explorica, NETC, Passports use the same > hotels, same vendors. > > *be careful of how a company may spin this in discussing > their edge over another---sometimes, when it comes to price, > it comes down to how well, the company was able to negotiate > a contract. > > *be nice to your point of contact at the company, and/or to > the person who is helping you plan your tour--if you are a > jerk to the person helping you--they are less likely to go > the extra mile to fulfill you specific requests (doesn't > this go for most things in life?). > > *on that note, it is important to remember that the > educational travel employee/the program specialist/ tour > consultant is a human being and common courtesy is > appreciated. When I worked at XYZ company, teachers, for no > apparent reason, would yell at me, send emails in capital > letters, and sometimes were very condescending. > > *more often than not, teachers submit their information to > the company because they are interested in traveling. I > would receive a web form and when I would try to reach out > to the teacher who gave me their cell phone number--I would > get yelled at, hung up on, and told to stop calling. IF you > don't want to be called, DON'T GIVE OUT YOUR CONTACT > INFORMATION. > > **If you are interested in student travel, because you as a > teacher receive points, money, and a free trip--then > chances, this is not a good thing for you to be > doing---shouldn't you be doing this for the students? > > **I think it's wrong when a teacher enrolls three students > on the tour, and then cancels because he or she was not able > to recruit enough students to get their free place. This is > wrong because when you cancel a tour last minutes,students > and family members lose money---how selfish can you be? > (this leads me back the previous bullet point, when you are > planning this tour, you should take into account the > STUDENTS, and not yourself). > > **anyways, these were things I wish I could tell teachers > but couldn't. >
Just to let you know that there are lots of changes in the student tour industry.
New Century Tours and TravelMBA has been bought by Worldstrides (backed by venture capital - Charlesbank Capital Partners and Silverhawk Capital Partners).
Travel Adventures has been bought by a German company called, Tui.
On 3/01/10, socaliforniamagistra wrote: > The higher prices come from the fact that WS are owned by venture > capitalists and the fact they offer such high 'stipends' to the > teachers. There's very little left over to put into the trip > itself. Bigger is not better. > > However most of the student tour companies and travel agents > follow the same old itineraries. That's why I have a specialist > designing my trips and then presenting it to the tour operator. > > I have a great tour operator who really knows each place we visit > and her history; she also works well with the designer. If my > district would allow me to travel without a student tour company > and simply use the tour designer, I would; it would be far cheaper > for the kids and parents. > > As per Junior Tours, it is a student sightseeing tour company like > most of the others, but not as big. OK for grad trips. > > When I contacted them a couple of years ago, it seemed to me that > their trips had very little true educational value. For instance, > I requested Williamsburg and was given an itinerary that included > a full day in Busch Gardens and nighttime activities at a touristy > park that had kitchy busts of US presidents and a ghost tour > without any inside visits to the buildings in Williamsburg. They > had cut out Jamestown, Yorktown, and the evening tours conducted > by Williamsburg staff. We're not coming from Orange County to see > that. It was not a good fit for my purposes. > > > > On 2/25/10, NVhistoryjunkie wrote: >> ....too bad. Less options will most likely result in even >> higher prices from worldstrides and they are already over- >> priced.
What you actually DO at these places is what separates the quality of the trip and companies.
How would you know exactly what to ask for if you always get the same itinerary?
Let's face it, it's easier for companies to offer a basic 'touristy' itinerary because it takes less work. Teachers who ask for things that are not on their itinerary are 'high maintenance'. Worldstrides called what I wanted, DEVIATIONS! . .
On 9/15/10, Sean wrote: > That's weird with Junior Tours. It must have been a while ago > because I got info a couple months back about a Williamsburg trip > and it had Jamestown and Yorktown in it. I'm sure if you wanted > less of the touristy stuff, they'd do it. The guy there told me on > the phone that I could change things around or add things that > weren't on their itinerary. I'm not a huge fan of that president > heads park either. It's okay. > > > On 3/01/10, socaliforniamagistra wrote: >> The higher prices come from the fact that WS are owned by venture >> capitalists and the fact they offer such high 'stipends' to the >> teachers. There's very little left over to put into the trip >> itself. Bigger is not better. >> >> However most of the student tour companies and travel agents >> follow the same old itineraries. That's why I have a specialist >> designing my trips and then presenting it to the tour operator. >> >> I have a great tour operator who really knows each place we visit >> and her history; she also works well with the designer. If my >> district would allow me to travel without a student tour company >> and simply use the tour designer, I would; it would be far cheaper >> for the kids and parents. >> >> As per Junior Tours, it is a student sightseeing tour company like >> most of the others, but not as big. OK for grad trips. >> >> When I contacted them a couple of years ago, it seemed to me that >> their trips had very little true educational value. For instance, >> I requested Williamsburg and was given an itinerary that included >> a full day in Busch Gardens and nighttime activities at a touristy >> park that had kitchy busts of US presidents and a ghost tour >> without any inside visits to the buildings in Williamsburg. They >> had cut out Jamestown, Yorktown, and the evening tours conducted >> by Williamsburg staff. We're not coming from Orange County to see >> that. It was not a good fit for my purposes. >> >> >> >> On 2/25/10, NVhistoryjunkie wrote: >>> ....too bad. Less options will most likely result in even >>> higher prices from worldstrides and they are already over- >>> priced.
The reality is this: Because of the economy, there are less travelers and therefore, smaller groups.
Small groups are simply not cost-effective.
The US dollar is doing badly against the Euro and Pound, so the quality of meals and hotels is not as good as it cold be.
If you use companies where the guides rely on tips and commissions on optional excursions, then the smaller groups will not get the best guides.
It's difficult to travel with a small group because unless you are traveling during a break when there are a lot of groups traveling, you are taking a gamble as to whom you will be combining with. And there have been horrific stories as well as good ones.
I've heard that many companies don't even know if you can combine until a month or so before the trip and as a result many trips have been canceled as a result, or there is a great increase in the cost.
From the discussions I have heard, both in my district and on various chatrooms, it might be better not to take the group meals and have your students budget for their own meals.
Have any of you considered getting in touch with other schools a year in advance or using this forum to find groups to combine with? If you were able to use this chatboard to find groups, you could plan the trip with other teachers, get the 'rules' down, and even have the students develop email relationships before meeting on the trip; a much happier scenario.
The teachers then could decide which company, if any, they want to travel with, rather having the tour company deciding everything. I think shopping around is a good thing and can be used to lower costs and increase value.
Two of my colleagues plan everything with the official travel boards of the country they are traveling to and use a travel agent to make the air, bus, and train arrangements as well as collect all the payments. They contend that they save a few hundred dollars per person doing it this way..
I actually use a professional service to plan my trip (aligned with standards and my teaching plan) and then turn it over to the tour operator.
The tour company I currently use domestically, LEAD USA leaddiscoveryusa.com (although LEAD also conducts international trips) will make all sorts of inquiries to combine groups well ahead of time.
My numbers dropped dramatically this year because of the after-effect of the floods, and they found schools we could combine with so we could have a full bus. They had a lot of small, east coast-bound groups get in touch with them through their website and I then got in touch with those schools to see which were 'good fits'. There were two schools of under fifteen students that were perfect. In fact, these two schools had traveled with another tour company (the same one)last year and their respective trips were canceled.
The best part is that we got a reduction in price since we had a nearly full bus rather than the original 35 we had planned on and I still got my upgraded meals and hotel within walking distance of the Smithsonians and White House.
Why can't you do that with international trips as well?
On 3/09/10, Anonymous wrote: > So, we finally discover which company "socaliforniamagistra" is > plugging! It had to be revealed sooner or later. If he or she > was truly trying to be a resource for other teachers, then no > specific mention of any company would have been issued? It > would have been just good advice, with pros and cons on all > fronts. I find this person to be the epitome of a hypocrite. > Beware any advice coming from them and please stay away from > LEAD USA as a result. >
On 5/12/10, Christine Wilder wrote: > There are a few great tour companies and too many horrible tour > companies to keep up with. The best way to find the great tour > companies is to ask around. If you are in a school district > that currently has groups that travel then ask them who they > use. I have found a great company this way and it has worked > wonders! They treat me my students, and my parents with > respect. PLUS the price they say is the price you get even with > smaller groups! So, with that being said, do your homework and > always always ask for references when speaking to Tour > Companies. > > > On 3/09/10, Anonymous wrote: >> So, we finally discover which company "socaliforniamagistra" is >> plugging! It had to be revealed sooner or later. If he or she >> was truly trying to be a resource for other teachers, then no >> specific mention of any company would have been issued? It >> would have been just good advice, with pros and cons on all >> fronts. I find this person to be the epitome of a hypocrite. >> Beware any advice coming from them and please stay away from >> LEAD USA as a result. >>
I have a wonderful company that is fully insured and low cost for any and all overnight field trips. i took 50 student to Washington, Dc last year and it was perfect. This year I am taking students to Boston and I know I will get the same exp. E-mail me for any info....
Thank you all, in advance, for your input on this issue. First, a little background: I work for an Educational Tour company that believes in putting the teachers and students first by developing curriculum based travel opportunities at an affordable price and I was an educator for many years before entering the educational travel industry. We believe in "reasonable" reimbursement amounts for a teacher's time in organizing and leading our trips and I'd just like to hear what the opinion of the group is on what would be your definition of "reasonable".
The problem, as we see it, is that this reimbursement practice has been abused within our industry to, in effect, "buy" the business from a teacher and prevent them from entertaining competitive offers. This, of course, inflates the cost of the trip to the families and prevents some students from participating in what could have been an excellent educational opportunity.
Let's use the scenario of a teacher traveling with 60 students to Washington DC. The tour company is paying the cost of travel for the trip organizer and three additional chaperons. This is a non-school sponsored trip and the trip takes place during spring break.
What, as a teacher, would you define as "reasonable" reimbursement per traveling student? Would you disclose this amount to the parents that are paying for the trip? Would it surprise you to learn that some teachers could be earning as much as $12,000 for a trip like this? What are your thoughts on that?
As a promoter of educational travel, a teacher and a parent, I have my opinions but truly value the input of this group. Please take the time to reply with your thoughts.
FalseI just got off a tour with a group from New Jersey. Their school Superintendent was along and we discussed the topic of teacher rewards etc. He said it was a major ethics violation and illegal in New Jersey. However, he did believe that the teachers who are actually working the trip should get a 'free' spot as they are responsible for the welfare o...See MoreI just got off a tour with a group from New Jersey. Their school Superintendent was along and we discussed the topic of teacher rewards etc. He said it was a major ethics violation and illegal in New Jersey. However, he did believe that the teachers who are actually working the trip should get a 'free' spot as they are responsible for the welfare of the students. His parents and district understand and accept that. In fact, the district insists that their school nurse is included on the trip for the purpose of dispensing medicine as well as being available for medical emergencies and injuries. The group was 20 total and had done a lot of fundraising. He also told me about an ethics opinion from Ohio that spells out what is ethical and what is not. I Googled it and it is the Ohio Ethics Advisory Commission Opinion 2000-04. I also found an interesting posting in a blog about it. According to this opinion, even teachers who are traveling off school time are not exempt from the law. According to him, the trouble with teachers traveling without being sponsored is the liability issue because the school would still, ultimately, be liable for any financial problems, injuries etc. The teacher also could be sued outright by the parents and even by the school district and risk losing her home etc. (Not to mention her job) He also talked about the IRS and new regulations, but that was too technical for me!
On 6/05/10, tenderheart wrote: > Teacher stipends and free places are becoming hot topics in many > states. Teachers should really take the time to read updated laws > in their states regarding this issues. Most teachers, and even > most school systems, do not realize they may be involved in a > professional ethics violation by accepting stipends or free > places. In my school system in Alabama, we recently hired a new > Director of Finance. He sent all teachers in our district a memo, > informing us about this issue. According to the law, it is an > ethical violation for a teacher to accept a free spot or accept > any stipend for taking students on a school-sponsored trip. > Because of this, most teachers I know are still planning trips, > but are planning them without "official" school approval. This > law includes overseas trips, as well as student tours to places > such as Washington, D.C. > > I see both sides of this issue. As a teacher, I realize how hard > it is to plan a trip of such a huge magnitude. It takes time and > effort, and most tour companies like EF, offer a free place (or > the monetary equivalent) for every six places paid for. If > teachers plan and advertise this trip at school, and have the trip > approved officially by the board of education, then technically > they are committing an ethics violation. This is true in most > states. I would check with someone at your State Dept. of > Education before getting involved in this. > > > > On 5/13/10, False wrote: >> We've gotten off topic concerning the stipends for teachers and >> perhaps there should be a thread about best ways and places to >> feed a group. >> >> However, I was talking about lunches. Normally there's a group >> breakfast at the hotel and a sit-down dinner. Sometimes I've had >> a sit down lunch at a nice restaurant and a 'cash back' dinner >> the same day. I advocate cash for only one meal a day. >> >> On 5/13/10, Trish wrote: >>> I totally agree with you on some of this. I have TD'ed >>> many a group! Our cash backs though are exactly that - >>> cash, not those food court vouchers! We only use those if >>> a teacher requests it. The cash works well in areas they >>> can be dropped off, like some of the areas in Boston, or >>> the LA Farmers Market, Pikes Place Market, the >>> Smithsonians, things like that. But we stilll have alot of >>> clients that want a group meal planned for dinner. >>> soemtimes with the restaurants you have to take the time >>> they give you! And yes sometimes it can not be optimum >>> time, but that is the way it is! >>> >>> >>> On 5/13/10, False wrote: >>>> Since I am the TD, I can suggest good places to eat >>>> rather than the food >>>> courts. I have developed relationships with various >>>> types of restaurants and farmers markets in Europe and >>>> the US. There are good chains, farmers' markets,and >>>> other restaurants where the group can stay together and >>>> that are not overrun with tons of screaming kids. With >>>> what you call, 'cash backs', the students are not >>>> limited to the silly menus on meal vouchers (which are >>>> given out by most tour companies at food courts) and >>>> they can order what they want. Most of the US food >>>> court meals are not all that healthy and the kids end >>>> up at either the pizza place or McDonald's. Try to get >>>> some milk, juice, or water on a food court meal >>>> voucher! Also, not having a set time for a meal is >>>> useful when you are running a trip with lots of >>>> appointments. Sometimes I think the itineraries are set >>>> more for meals than for the sights and I have to cut >>>> short a visit to get to a yeechy group meal squeezed >>>> between other groups and it can be stressful. >>>> Additionally, I have been given times for lunch that >>>> are either a couple of hours after breakfast or a >>>> couple of hours before dinner. >>>> >>>> However, most of my groups break up into smaller ones >>>> with a chaperone at meal time, especially if they are >>>> visiting a museum or a historic/quaint area. >>>> >>>> On 5/12/10, Trish wrote: >>>>> Thank-you!!Over 90% of our customers want things like >>>>> tips included. They simply do not want to have to >>>>> worry about it!And they trust us to do the right >>>>> thing. We pay our TD's very well and the tips are >>>>> always the correct amounts. That is why we have top >>>>> guides that have been with us for years. On the meal >>>>> note, yes sometimes we do the "cash backs" >>>>> so the kids can have a choice in where to go. But >>>>> here is something to think about. More often than >>>>> not, unless you are at a food court, the group wants >>>>> to stay together and they find that not all places to >>>>> eat can take all of them together, so that have to >>>>> split up. Some teachers do not like this scenario So >>>>> that is one advantage to a group meal. >>>>> >>>>> >>>>> >>>>> On 5/12/10, False wrote: >>>>>> Rhoda, I think you work for EF or you are a teacher >>>>>> getting paid by them. >>>>>> >>>>>> It seems the tour companies add a lot of last >>>>>> minute fees on the parents, which they were >>>>>> unprepared for. Then the parents have to >>>>>> guesstimate how much money to give their children >>>>>> to cover meals, tips, souvenirs, airport fees, >>>>>> transportation, and some admissions. Sometimes the >>>>>> tour companies word their descriptions in the >>>>>> brochures to lead teachers, parents, and students >>>>>> to believe something is included that is not and >>>>>> they take it out on the guide. On one itinerary we >>>>>> stay at a hotel that is over 20 kilometers from >>>>> anything >>>>>> and the group needs to pay extra if they want to >>>>>> get into town >>>>> and >>>>>> back to do something after we check in at 3:00 PM. >>>>>> So I have to deal with these complaints on tour all >>>>>> the time. >>>>>> >>>>>> Budgeting for kids is difficult to begin with and >>>>>> many run out of money for reasons that are not >>>>>> always their fault. On several of my trips (I'm an >>>>>> ITMI certified TD), the students actually ran out >>>>>> of money and did not have enough to tip me or the >>>>>> driver so it had nothing to do with the quality of >>>>>> the service. Some didn't have enough for the >>>>>> departure fees or baggage fees at the airport and >>>>>> had to call their parents to load more money on >>>>>> their ATM cards. Yo! We're dealing with kids here >>>>>> and some have never had as much money in their >>>>>> hands before. >>>>>> >>>>>> Some tour companies in the US actually give out >>>>>> cash to the students for meals so there is >>>>>> flexibility and pay for all the luggage and >>>>>> departure fees on a company credit card. The >>>>>> company takes care of the tour guides and drivers >>>>>> and therefore have better guides and drivers who >>>>>> stay with the company. >>>>>> >>>>>> I also agree that the so-called stipends are >>>>>> actually ripping-off the parents and students. I >>>>>> was just made aware of that recently by a teacher >>>>>> that was boasting on how much he was getting paid. >>>>>> I couldn't believe it. Do you have any idea how >>>>>> much better the tour could be if the teachers >>>>>> didn't take this money? Trish may have a point that >>>>>> they are illegal. >>>>>> >>>>>> So Rhoda, you are saying that customers go for the >>>>>> cheaper price and you give one because it makes you >>>>>> more competitive, but it really isn't cheaper when >>>>>> you have all these last minute price increases and >>>>>> other fees that might appear in the field and then >>>>>> the money doesn't go to those who work the trip >>>>>> when the money runs out or due to greedy teachers. >>>>>> I don't think it's a good way to do business when >>>>>> you're dealing with kids. I think that it's better >>>>>> to have everything taken care of in advance. It's >>>>>> far more honest and less stressful for all. >>>>>> >>>>>> >>>>>> >>>>>> On 5/09/10, Rhoda Lott wrote: >>>>>>> Trish, this idea of having "all >>>>>>> included" should be seen from the right >>>>>>> point of view. >>>>>>> >>>>>>> Whatever you include must be eventually paid by >>>>>>> the client because it has a cost. If you sell a >>>>>>> tour with all meals included you will pay a >>>>>>> certain amount, if you do not include them the >>>>>>> cost is less for the travelers but travelers have >>>>>>> to add that cost themselves eventually. Which can >>>>>>> be good because you have a choice of eating as >>>>>>> you like according to your budget. If Tour >>>>>>> Operators pay TD well and include tips, where do >>>>>>> you think money is coming from? From their income >>>>>>> or your pockets? I'd rather have the freedom of >>>>>>> choosing what/if/how much I want to spend >>>>>>> according to the guidelines and according to the >>>>>>> degree of my group's satisfaction. >>>>>>> >>>>>>> Also note that customers today go for the >>>>>>> cheapest price. If you include too much you risk >>>>>>> not to be competitive unless you lower the >>>>>>> quality of service. There is nothing like a free >>>>>>> meal, remember! Rhoda >>>>>>> >>>>>>> On 5/06/10, Trish wrote: >>>>>>>> Not to mention that many of these cash stipends >>>>>>>> are ILLEGAL in most states and should be >>>>>>>> reported. >>>>>>> >>>>>>>> >>>>>>>> On the tipping the TD note. There are a few >>>>>>>> good travel companies that pay tour directors >>>>>>>> very well and include the tip so that the >>>>>>>> teachers do not have to worry about it.
On 6/05/10, tenderheart wrote: > Teacher stipends and free places are becoming hot topics in many > states. Teachers should really take the time to read updated laws > in their states regarding this issues. Most teachers, and even > most school systems, do not realize they may be involved in a > professional ethics violation by accepting stipends or free > places. In my school system in Alabama, we recently hired a new > Director of Finance. He sent all teachers in our district a memo, > informing us about this issue. According to the law, it is an > ethical violation for a teacher to accept a free spot or accept > any stipend for taking students on a school-sponsored trip. > Because of this, most teachers I know are still planning trips, > but are planning them without "official" school approval. This > law includes overseas trips, as well as student tours to places > such as Washington, D.C. > > I see both sides of this issue. As a teacher, I realize how hard > it is to plan a trip of such a huge magnitude. It takes time and > effort, and most tour companies like EF, offer a free place (or > the monetary equivalent) for every six places paid for. If > teachers plan and advertise this trip at school, and have the trip > approved officially by the board of education, then technically > they are committing an ethics violation. This is true in most > states. I would check with someone at your State Dept. of > Education before getting involved in this. > > > > On 5/13/10, False wrote: >> We've gotten off topic concerning the stipends for teachers and >> perhaps there should be a thread about best ways and places to >> feed a group. >> >> However, I was talking about lunches. Normally there's a group >> breakfast at the hotel and a sit-down dinner. Sometimes I've had >> a sit down lunch at a nice restaurant and a 'cash back' dinner >> the same day. I advocate cash for only one meal a day. >> >> On 5/13/10, Trish wrote: >>> I totally agree with you on some of this. I have TD'ed >>> many a group! Our cash backs though are exactly that - >>> cash, not those food court vouchers! We only use those if >>> a teacher requests it. The cash works well in areas they >>> can be dropped off, like some of the areas in Boston, or >>> the LA Farmers Market, Pikes Place Market, the >>> Smithsonians, things like that. But we stilll have alot of >>> clients that want a group meal planned for dinner. >>> soemtimes with the restaurants you have to take the time >>> they give you! And yes sometimes it can not be optimum >>> time, but that is the way it is! >>> >>> >>> On 5/13/10, False wrote: >>>> Since I am the TD, I can suggest good places to eat >>>> rather than the food >>>> courts. I have developed relationships with various >>>> types of restaurants and farmers markets in Europe and >>>> the US. There are good chains, farmers' markets,and >>>> other restaurants where the group can stay together and >>>> that are not overrun with tons of screaming kids. With >>>> what you call, 'cash backs', the students are not >>>> limited to the silly menus on meal vouchers (which are >>>> given out by most tour companies at food courts) and >>>> they can order what they want. Most of the US food >>>> court meals are not all that healthy and the kids end >>>> up at either the pizza place or McDonald's. Try to get >>>> some milk, juice, or water on a food court meal >>>> voucher! Also, not having a set time for a meal is >>>> useful when you are running a trip with lots of >>>> appointments. Sometimes I think the itineraries are set >>>> more for meals than for the sights and I have to cut >>>> short a visit to get to a yeechy group meal squeezed >>>> between other groups and it can be stressful. >>>> Additionally, I have been given times for lunch that >>>> are either a couple of hours after breakfast or a >>>> couple of hours before dinner. >>>> >>>> However, most of my groups break up into smaller ones >>>> with a chaperone at meal time, especially if they are >>>> visiting a museum or a historic/quaint area. >>>> >>>> On 5/12/10, Trish wrote: >>>>> Thank-you!!Over 90% of our customers want things like >>>>> tips included. They simply do not want to have to >>>>> worry about it!And they trust us to do the right >>>>> thing. We pay our TD's very well and the tips are >>>>> always the correct amounts. That is why we have top >>>>> guides that have been with us for years. On the meal >>>>> note, yes sometimes we do the "cash backs" >>>>> so the kids can have a choice in where to go. But >>>>> here is something to think about. More often than >>>>> not, unless you are at a food court, the group wants >>>>> to stay together and they find that not all places to >>>>> eat can take all of them together, so that have to >>>>> split up. Some teachers do not like this scenario So >>>>> that is one advantage to a group meal. >>>>> >>>>> >>>>> >>>>> On 5/12/10, False wrote: >>>>>> Rhoda, I think you work for EF or you are a teacher >>>>>> getting paid by them. >>>>>> >>>>>> It seems the tour companies add a lot of last >>>>>> minute fees on the parents, which they were >>>>>> unprepared for. Then the parents have to >>>>>> guesstimate how much money to give their children >>>>>> to cover meals, tips, souvenirs, airport fees, >>>>>> transportation, and some admissions. Sometimes the >>>>>> tour companies word their descriptions in the >>>>>> brochures to lead teachers, parents, and students >>>>>> to believe something is included that is not and >>>>>> they take it out on the guide. On one itinerary we >>>>>> stay at a hotel that is over 20 kilometers from >>>>> anything >>>>>> and the group needs to pay extra if they want to >>>>>> get into town >>>>> and >>>>>> back to do something after we check in at 3:00 PM. >>>>>> So I have to deal with these complaints on tour all >>>>>> the time. >>>>>> >>>>>> Budgeting for kids is difficult to begin with and >>>>>> many run out of money for reasons that are not >>>>>> always their fault. On several of my trips (I'm an >>>>>> ITMI certified TD), the students actually ran out >>>>>> of money and did not have enough to tip me or the >>>>>> driver so it had nothing to do with the quality of >>>>>> the service. Some didn't have enough for the >>>>>> departure fees or baggage fees at the airport and >>>>>> had to call their parents to load more money on >>>>>> their ATM cards. Yo! We're dealing with kids here >>>>>> and some have never had as much money in their >>>>>> hands before. >>>>>> >>>>>> Some tour companies in the US actually give out >>>>>> cash to the students for meals so there is >>>>>> flexibility and pay for all the luggage and >>>>>> departure fees on a company credit card. The >>>>>> company takes care of the tour guides and drivers >>>>>> and therefore have better guides and drivers who >>>>>> stay with the company. >>>>>> >>>>>> I also agree that the so-called stipends are >>>>>> actually ripping-off the parents and students. I >>>>>> was just made aware of that recently by a teacher >>>>>> that was boasting on how much he was getting paid. >>>>>> I couldn't believe it. Do you have any idea how >>>>>> much better the tour could be if the teachers >>>>>> didn't take this money? Trish may have a point that >>>>>> they are illegal. >>>>>> >>>>>> So Rhoda, you are saying that customers go for the >>>>>> cheaper price and you give one because it makes you >>>>>> more competitive, but it really isn't cheaper when >>>>>> you have all these last minute price increases and >>>>>> other fees that might appear in the field and then >>>>>> the money doesn't go to those who work the trip >>>>>> when the money runs out or due to greedy teachers. >>>>>> I don't think it's a good way to do business when >>>>>> you're dealing with kids. I think that it's better >>>>>> to have everything taken care of in advance. It's >>>>>> far more honest and less stressful for all. >>>>>> >>>>>> >>>>>> >>>>>> On 5/09/10, Rhoda Lott wrote: >>>>>>> Trish, this idea of having "all >>>>>>> included" should be seen from the right >>>>>>> point of view. >>>>>>> >>>>>>> Whatever you include must be eventually paid by >>>>>>> the client because it has a cost. If you sell a >>>>>>> tour with all meals included you will pay a >>>>>>> certain amount, if you do not include them the >>>>>>> cost is less for the travelers but travelers have >>>>>>> to add that cost themselves eventually. Which can >>>>>>> be good because you have a choice of eating as >>>>>>> you like according to your budget. If Tour >>>>>>> Operators pay TD well and include tips, where do >>>>>>> you think money is coming from? From their income >>>>>>> or your pockets? I'd rather have the freedom of >>>>>>> choosing what/if/how much I want to spend >>>>>>> according to the guidelines and according to the >>>>>>> degree of my group's satisfaction. >>>>>>> >>>>>>> Also note that customers today go for the >>>>>>> cheapest price. If you include too much you risk >>>>>>> not to be competitive unless you lower the >>>>>>> quality of service. There is nothing like a free >>>>>>> meal, remember! Rhoda >>>>>>> >>>>>>> On 5/06/10, Trish wrote: >>>>>>>> Not to mention that many of these cash stipends >>>>>>>> are ILLEGAL in most states and should be >>>>>>>> reported. >>>>>>> >>>>>>>> >>>>>>>> On the tipping the TD note. There are a few >>>>>>>> good travel companies that pay tour directors >>>>>>>> very well and include the tip so that the >>>>>>>> teachers do not have to worry about it.
WandaI teach at a small college. I felt slightly sleazy before I began this process (of receiving my trip at a reduced cost or "free" based upon the number of enrolled travelers). Then I went on a trip that I paid for, and even without a full-time tour guide (I went to England and did all the planning for four English teachers, including booking fights,...See MoreI teach at a small college. I felt slightly sleazy before I began this process (of receiving my trip at a reduced cost or "free" based upon the number of enrolled travelers). Then I went on a trip that I paid for, and even without a full-time tour guide (I went to England and did all the planning for four English teachers, including booking fights, hotels, many activities like Shakespeare plays, and transportation for a 14-day trip). It seemed to me that students were paying for me and that their costs would be less. But actually, the trip I booked myself (which again, did not include a 24/7 tour guide) was actually MORE expensive. I also know that the younger students' families feel better knowing there is someone who has traveled before will be along to watch after them. So I am of mixed minds. I would love to get our college to offer some scholarship assistance to students because I believe travel is beneficial. I think it would be better if the cost were included--as some companies do--for "tipping" the tour guide. But I have also researched every question, have offered to make sure our local students--some are online--have transportation to the airport and tried in many ways to earn my place. And if I were to try and do all this planning, even if I paid my way, I don't think I could offer this to the students any cheaper than they're getting it from the company. And if I did all this planning--this isn't part of my regular job--wouldn't I expect to have some kind of compensation?
But a couple of points:
Sometimes teachers take it out on the sales reps because of communication received from the other departments in the tour company. Many of these departments are not even in the US. A local rep may work with a teacher and submit requests that are not honored by the vendor department. ...See More